Terms of sale
ORDERS AND PAYMENT
Prices in this catalog are shown in Swiss francs (CHF), net amounts.
We offer different ways of payment:
1. CREDIT CARD
Payments by credit card are made at the checkout page.
Payments by PayPal are possible at the checkout page.
3. GOOGLE PAY AND APPLE PAY
Payments by Google Pay or Apple Pay are possible at the checkout page.
All our electronic payments are fully secured.
We do not store any information about your payment methods and the data transmitted during payments on the Internet are fully encrypted using SSL (Secure Socket Layer) protocol using a high security encryption certificate.
4. BANK TRANSFER
After receipt of your payment, the order will be sent to you as soon as possible. The transfer must imperatively be transmitted within 2 days after purchase.
CAISSE D'EPARGNE D'AUBONNE (Switzerland)
IBAN : CH27 0832 7255 9716 7267 0
BIC | swift : RBABCH22CEA
Alain Gillieron | WaveLicker
Route des Deux Communes 24
You receive for every purchase a confirmation of order. The order can be corrected within 24h.
In case of unavailability of a product, we will inform you as soon as possible.
SHIPPING & TRANSPORTATION
The articles are sent by post and deposited at the counter within 5 to 8 days. Depending on the place of destination, the transport can last up to 10-15 days. These times are approximate, no cancellation or reduction in price or compensation can be claimed in case of late delivery.
A contribution to the shipping costs on your part is requested per order. Orders for a total amount greater than 150CHF are free of charge.
USE OF DISCOUNT CODES
Discount codes are given out free of charge in the context of promotional offers. They have an expiration date, cannot be purchased and are not transferable.
Certain products may be excluded from the benefit of coupons (e.g. discount codes are not valid on items already on sale).
A minimum purchase amount may be specified for each code.
In order to use a coupon code, the order value must be at least equal to the amount of the discount. The difference between the amount of the coupon and the price of your order can be paid by any of the payment methods offered.
In case of total or partial return of the goods, the part of the price paid by coupon/discount code will not be refunded.
To apply a coupon code to an order, you must enter the coupon code prior to checkout/order registration.
The application of coupons to orders that have already been shipped is excluded. Unless otherwise stated, it is not possible to combine several coupons.
In case of misuse of discount codes, we reserve the right to cancel any order containing these coupons without prior notice. We also reserve the right not to grant any more coupons to a user who has misused them.
Coupons codes are not valid at our retailers.
Check the condition of the goods delivered promptly to exclude obvious defects in material and workmanship, as well as shipping damage.
All goods have a two years warranty from the date shown on the invoice. The guarantee takes effect on the date of delivery of the item, justified by the accompanying invoice which we ask you to keep carefully. Not covered: damage due to poor maintenance, non-compliance with the operating instructions, or normal wear and tear.
In case of issue, the buyer have to contact WaveLicker (email@example.com) to discuss the situation.
Items may be returned for repair or replacement. The return of goods at the expense of the buyer must be done with tracking number.
Due to its status as a micro-enterprise, the items sold by WaveLicker are not subject to Swiss VAT. There is therefore no possible VAT deduction for international shipments.
CUSTOMS, DUTIES AND TAXES
The recipient of an international shipment may be subject to import taxes, duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be met by the recipient; WaveLicker has no control over these charges, nor can WaveLicker predict what they may be.
The law regarding exporting to Europe has changed as of July 1, 2021, and VAT now applies to all sales without exception.
The customer is required to pay the taxes now upon receipt, which will be collected by the carrier.
All personal data will be considered confidential. The information necessary for the management of the order will be processed and may be communicated to associated companies in the context of the management of the order.
Concerned about data privacy of its customers, WaveLicker does not disclose its data to any third party.